How we deliver your goodies

Shipping Policy

Commonly asked questions


Free shipping to Southeast Asia

We absorb shipping costs for all orders from Singapore, Malaysia, Hong Kong SAR, Taiwan, Philippines, Indonesia, Thailand and Vietnam (yay), via our network of regional courier partners! Delivery times vary depending on market but typically take 2-7 working days.

Free shipping to USA, Canada and Europe above US$100 via DHL

Leave it to us to handle shipping! If you order a set worth US$100 (after all discounts), we will absorb shipping costs for US, Canada and Europe orders, via DHL Express Worldwide. Delivery typically takes 3-10 working days. We find that most orders are delivered within 3-4 working days! 

Free international shipping above US$100 via DHL

We also ship internationally! Wherever you are in the world we'll cover your shipping for orders over US$100 (after all discounts), via DHL Express Worldwide. Delivery typically takes 3-10 working days.

Order Tracking

Fret not, we will provide you with a tracking number for your order, which will allow you to track the location of your parcel (of course subject to the availability of tracking in each country). Delivery timings are estimates only and might be delayed due to the current global shipping crisis. We will of course do our best to ensure the timely delivery of all orders and keep you updated with your order status. Feel free to reach out to us at if you need help locating your parcel!

Duties and Taxes

Please note that any applicable duties and taxes will need to be paid by you. Please refer to your local customs website for more information.

Expedited Shipping

If you need expedited shipping, please let us know at prior to placing your order. We will try our best to accommodate your needs and will inform you if there are any extra costs which are to be imposed on you.

Order processing time

We process each order on the next working day after receiving each order. There will be no order processing on weekends or public holidays. Orders placed on these days will be processed the first working day after these orders are placed.

Backorders & Pre-orders

We periodically launch limited backorders for items which often sell out quicker due to popular demand, or pre-orders for items which are in the process of bulk production. We indicate backorder/pre-order availability on each product page, along with an anticipated delivery date. These dates are estimates and are dependent on our manufacturer completing your items in time and assuming there are no shipping delays. We'll do our best to ensure your items are delivered to you on time. By placing your order, full payment will be made upfront. If your order contains both backorder/pre-order and available items, your entire order will be shipped once the backorder/pre-order item is received. If you want to receive the available items first please place a separate order!

Get in touch

Have questions about your order, or a general enquiry?